Prestige Bespoke Furniture uses third party couriers for all goods deliveries. Please note the contract for delivery is with the courier, not Prestige Bespoke Furniture. All payments for delivery will need to be made directly to the courier for your goods unless otherwise agreed. We do not accept responsibility for quotations for delivery charges. The third party courier will need to be provided with your contact details in order to arrange delivery.
Deliveries to be collected from our premises at Unit 1, 88 High Street, Worton, SN10 5RU. Delivery charges below are for deliveries up to 150 miles from our location. Please contact us for a quote if you live outside of this area. Please contact us for a quote for delivery to Ireland or Northern Ireland.
Delivery charges start from:
Large items – £120 plus VAT per item
Medium items – £100 plus VAT per item
If you are ordering more than one item to be delivered at the same time a discount of 50% will be applied to each extra item. Please note for a two man delivery there will be an additional charge of £85.
The courier allocates 30 minutes for your delivery slot, there could be an additional charge from the courier on the day if delivery exceeds a 30 minute time period. Our courier only delivers to the ground floor unless otherwise agreed directly with you. For non ground floor apartments or flats please ensure to discuss this with us before placing an order.
The courier is unaccompanied and will require assistance from you to safely unload your goods. Should you require a second person to help with unloading please state this when speaking to the courier when they contact you to arrange delivery (further charges will apply). It is your responsibility to verify the dimensions of the delivery destination meticulously to ensure that the goods will fit through external and internal doors and/or narrow hallways and reach the intended destination. Prestige Bespoke Furniture cannot be held responsible for any errors in this context. It is your responsibility to ensure that at your own expense adequate and appropriate equipment and manual labour is available for unloading of goods at the delivery destination.
Once your goods are ready the Courier will contact you direct to arrange a delivery date. Any dates specified by us/the courier for delivery of goods are intended to be an estimate and delivery shall be within a reasonable time. Upon ordering of goods you must provide us with your address for invoicing and your address for delivery and your contact details. If we are provided with only one address we will make the assumption this is the delivery address for the goods unless you state otherwise. We will not accept liability for any non communication from you for change of address. We reserve the right to refuse an order if we do not deliver to your area. If the delivery address stated when placing your order changes then further charges may be incurred. Please note We require full payment of the balance of your order 48 hours before delivery.
If you wish to arrange to collect your goods yourself directly from our premises or use a courier of your choice then you are able to do so. Please contact us to discuss. We do not accept responsibility for any damage to furniture incurred by yourself or anyone collecting on your behalf during the loading process or once in transit.
Please refer to our Terms and Conditions before placing an order.